Plant Promise

We are so confident in the quality of our hardy plants, that we are pleased to offer a lifetime guarantee on them.

Replacement or credit note

We will gladly provide a replacement of the same plant, a plant of the same value or a credit note provided that the hardy plant has not been neglected and has been looked after correctly. Simply return the plant, along with proof of purchase or a Moss & Moor plant label.

Which plants are covered?

A hardy plant is one that will withstand a normal winter outside. This guarantee therefore excludes bedding plants, half hardy plants, container grown Christmas Trees and house plants. Please ensure you follow the care instructions and provide extra care in times of extreme weather conditions.

Please note this policy does not
affect your statutory rights.

Reviews

Your feedback is important, so we can continue to grow and improve. Please leave us a google review, message us direct on instagram and facebook or send us an email of your experience.

*****

Lovely garden centre and restaurant. Staff were very friendly and helpful. Disabled parking outside the building and the disabled toilets were very clean. Spent around 2 hours looking around. Would recommendhelpful and friendly staff. 10 out 10

Teresa Davies

*****

Been quite a few times now. Very nice place, well set out, good displays. Plants are very good. Good selection. Prices are reasonable, not expensive. Usual selection of gifts, food etc you find in garden centres, but better quality than most. Staff are friendly and helpful.

David Lumb

*****

Well kept and maintained. Great garden centre. Great for gifts but even better for an afternoon lunch

Eden Matheson

*****

A really nice surprise actually, never been in since it opened but popped in for a look at garden furniture and a cuppa. The furniture was really solid and well built and reasonably priced for the quality. The restaurant was really bright and airy and staff super attentive and accommodating.

Andrew Barker