Alex is our horticultural manager at Moss & Moor and has worked in horticulture retail for the past 26 years since leaving college. He studied at Askham Bryan college near York where he obtained a HND in Horticulture.

Kerstin found her way to us from Malta, swapping Mediterranean sunshine for Yorkshire skies a few years back. Since settling in England she's been steadily building her horticultural know-how, completing her RHS Level 2 Diploma in Horticulture (theory and practical) and currently working towards her Level 3.

She's our go-to for all things green. Whether you need help choosing the right plant for a tricky shady corner or you're not sure why your fern looks unhappy, Kerstin has the answer. Her plant knowledge runs deep, and she's always happy to share it.

When she's not on the shop floor, Kerstin is an exceptional baker (we can confirm) and a genuine wildlife enthusiast. She's happiest surrounded by animals, with a soft spot for cats, guinea pigs and chickens, and she'll happily talk you through making your own garden a little friendlier for the local wildlife. She's also a keen gamer when she fancies a quieter night in.

Come and find Kerstin in the plant area. She'd love to help you find your next leafy companion.

Jenny has worked in high street retail for 20 years before starting her career with Moss & Moor. Her qualifications including RHS Level 2 diploma in principles and practices of horticulture and RHS Level 3 certificate in practical horticulture has allowed Jenny to thrive within the plant area, taking pride in the houseplants section.

David joins Moss & Moor with over 30 years of experience working in garden centres and plant nurseries. A graduate of Shipley College with a City and Guilds in horticulture, David’s passion for plants and dedication to customer service make him a valuable addition to our team. Whether you’re seeking expert advice or looking for inspiration, David is here to help guide you in making the most of your garden.

Oli is a plant expert with a particular passion for houseplants, and has previously hosted community talks and workshops, including specialist sessions on terrarium building. A professional drummer and keen chess player outside of work, Oli brings rhythm, focus and a thoughtful approach to everything he does at Moss & Moor. Whether you're after expert plant advice or a friendly chat, he's always happy to help.

Jo has been part of Moss & Moor from the very beginning, and it shows. She knows the place inside out and has watched it grow into what it is today.

You'll likely spot Jo before she spots you. She has a warm, bright way about her that makes people feel welcome the moment they walk through the door. A friendly face and a genuine hello go a long way, and Jo has both in abundance.

Outside of work she's all about keeping active and staying fit, bringing that same energy with her every day.

Pop over and say hello to Jo. She'll be delighted you did.

If Moss & Moor catches your eye the moment you step inside, that's Andrea's work. As our visual merchandiser, she's the creative force behind how the shop floor looks and feels, and she's helped shape Moss & Moor into what it is today.

Andrea has a real gift for it. She brings our seasonal themes to life, styles displays that stop you in your tracks, and makes sure every corner of the shop tells a story. She's also passionate about championing our local makers, giving their work the space and spotlight it deserves.

Creativity runs through everything she does. When she's not transforming the shop floor, you'll find her out running, clearing her head and gathering fresh inspiration along the way.

Next time something on the floor makes you smile, there's a good chance Andrea is behind it.

Kevin manages our retail team, keeping the shop floor running smoothly day to day. He leads with an easy, approachable manner, the kind that makes him just as welcoming to customers as he is to the team around him.

Got a question or not sure where to find something? Kevin is always happy to help, and if he can't answer it himself, he'll know exactly who can.

Outside of work he's a keen runner and likes to stay fit and active, bringing that same steady energy with him onto the shop floor.

Whether you're after a bit of advice or just a friendly chat, Kevin is always glad to help.

Energetic, organised and brilliant at what she does, Carole is a big part of why Moss & Moor always feels so special to walk into. She keeps the whole place to an exceptional standard, and nothing gets past her eye for detail.

She recently earned her Forklift Truck Licence too, one more way she helps keep everything running smoothly day to day. We're very proud of her for it.

Away from work, Carole is an animal lover through and through, happiest out walking her dogs and making the most of the outdoors.

She sets the bar high in everything she does, and Moss & Moor is all the better for it.

As our head chef, Sam brings real experience to the kitchen. After more than a decade working alongside some of the North's top Michelin-starred chefs, he knows exactly what good food takes, and he holds everything we serve to that same high standard.

He's always striving, forever developing the menu and looking for ways to keep things fresh. It starts with the ingredients. Sam works with the finest produce he can get his hands on and keeps our suppliers as local as possible, so what you're eating has a real sense of place. That care shows in every dish.

When he's not in the kitchen, Sam likes to keep fit and active, with the gym a regular fixture. He brings that same drive and discipline back with him every day.

Come and taste what Sam and the team have been working on. We think you'll be glad you did.

Pete is our front of house manager, and he's the kind of welcome that makes a place worth returning to.

Friendly, professional and genuinely warm, he has a real knack for building relationships with customers, greeting familiar faces with a smile and making new ones feel like regulars from the start.

That care doesn't go unnoticed. As one customer recently put it, Pete is "a great addition to Moss & Moor," always acknowledging people with a smile and a greeting, and lovely with customers throughout.

Outside of work he's rarely still. Pete loves staying active and being outdoors, whether that's cycling, running or a session at the gym. He brings that same energy and good nature with him every day.

Pop in and let Pete look after you. It's what he does best.

Frankie is a friendly, welcoming face on the team, and the kind of person who makes things feel easy. Approachable and well organised, she's always happy to help, whether you've got a question or just fancy a chat.

She started with us as an apprentice and has grown into a valued part of the team, bringing fresh thinking with her along the way. Frankie is full of ideas on how we can reduce waste and work more sustainably, and she also helps organise charity donations within Moss & Moor. It all points to someone with a big heart and a genuine wish to do good, something we really value.

Outside of work, she enjoys keeping fit with regular trips to the gym, bringing that same good energy along every day.

Say hello to Frankie next time you're in. You'll be in good hands.